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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Iris Marroquín

Iris Marroquín

November 20, 2024

5  out of  5
rating by Iris Marroquín
"Issac Sermeno is Amazing! Knowledgeable, friendly and understanding! He can get you signed with State Farm in minutes. I recommend Isaac 100%."
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patricia dorn

November 20, 2024

5  out of  5
rating by patricia dorn
"A special “Thank you” to Hayes Glanden for his outstanding professional assistance with both helping me get my new home insurance policy set up and transferring my auto insurance policy to Delaware."
Profile photo of Leslie Kulick

Leslie Kulick

November 19, 2024

5  out of  5
rating by Leslie Kulick
"Was involved in an accident and had numerous questions. Spoke with Kelly and she answered all of my questions and some I hadn’t even thought of. Got off the phone feeling more informed and comfortable with the situation. I appreciate the excellent customer service I received from her!"
Profile photo of Heemer Hazzard

Heemer Hazzard

November 18, 2024

5  out of  5
rating by Heemer Hazzard
"Had an awesome conversation with Kelly who really knew her stuff when it came to liability and claims. If I ever get into an accident I know I will be in good hands."
We responded:
"Thank you so much for giving Kelly much deserved kudos!!! She is exceptional at her career and you will always have good neighbors here to help when you need them! "
Profile photo of Ken Norman

Ken Norman

November 14, 2024

5  out of  5
rating by Ken Norman
"Amy did an amazing job of helping me and keeping me calm during, what I thought, was a stressful situation. Very detail oriented and willing to go the extra mile to help! Thank you! Thank you! Thank you!"
We responded:
"Thank you, Ken for taking the time to acknowledge Amy’s efforts. We never want insurance to be stressful, and Amy does an amazing job explaining processes and getting things done. We appreciate you and your continued trust in State Farm and my agency! "
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sarah

November 12, 2024

5  out of  5
rating by sarah
"Isaac did a great job, at getting me the information I needed to make the switch for car insurance. He made the process smooth and easy. Very personable!"
We responded:
"He sure is, Sarah- and thank you for taking the time to give him well-deserved kudos!! We are so happy you are pleased- welcome to the State Farm family! "
Profile photo of racoonlodge9

racoonlodge9

November 12, 2024

5  out of  5
rating by racoonlodge9
"Discussed our current coverage and any additional one's that may be of importance to us. Jeanine explained all options very clearly and took her time (beyond closing) making sure we had all the information needed and understanding our costs. We are happy to have Jeanine as our agent. Good Choice!"
We responded:
"Thank you so much for your trust in State Farm and my agency! I appreciate my 5-star customers caring about their coverage. "
Profile photo of Jennimar Freites

Jennimar Freites

November 8, 2024

5  out of  5
rating by Jennimar Freites
"Thank you Isaac you are the definitely great at what you do! Great customer service!"
We responded:
"He sure is, and thank you for taking the time to acknowledge him! we appreciate you being a 5-star customer!!!! "
Profile photo of Jose Aguiar

Jose Aguiar

November 8, 2024

5  out of  5
rating by Jose Aguiar
"I am really happy with the questions answered by Isaac, thank you again for your great attitude and patience! I will keep in touch soon!"
We responded:
"Jose, thank you for taking the time to give Isaac his well-deserved kudos! It means a lot to me that you value my team and their efforts. We appreciate you! "
Profile photo of Luis Fernando Cornejo Rosales

Luis Fernando Cornejo Rosales

November 6, 2024

5  out of  5
rating by Luis Fernando Cornejo Rosales
"Isaac sermeño chavez Excelente servicio la mejor persona para tus seguros"
We responded:
"Gracias! I appreciate you taking the time to acknowledge Isaac's 5-star service! "
Profile photo of Joshua Rodriguez

Joshua Rodriguez

November 5, 2024

5  out of  5
rating by Joshua Rodriguez
"Excellent customer service from Isaac"
We responded:
"Thank you for taking the time to give 5-stars to Isaac for his exceptional service. He really works hard everyday for our customer and it is so nice of you to recognize his efforts! "
Profile photo of Janet Urdahl

Janet Urdahl

November 4, 2024

5  out of  5
rating by Janet Urdahl
"Gabby is always great to work with, very knowledgeable and great customer service!"
We responded:
"Thank you so much, Janet for taking the time to give a 5-star review to Gabby. She is very proud of the work she does and it is so nice of you to recognize her! We appreciate 5-star customers like you as well! "
Profile photo of Michael Corey

Michael Corey

October 30, 2024

5  out of  5
rating by Michael Corey
"My bank needed an update on my home Insurance policy and I needed a quick electronic copy of the Declaration Page. Gabby not only responded fast to provide it, but even offered to fax it directly to my lender. That was impressive and service I have come to expect from Gabby and the entire O’Donnell State Farm Agency. Thank you Gabby. Mike Corey"
We responded:
"Thank you, Mr. Corey! We love exceeding expectations and Gabby works very hard to do that every day. I appreciate you taking the time to acknowledge her 5-star service! "
Profile photo of Demarcus Perry

Demarcus Perry

October 25, 2024

5  out of  5
rating by Demarcus Perry
"Gabby is so helpful whenever I call into the office asking questions. very knowledgeable and patient with all my questions."
We responded:
"So appreciate you acknowledging Gabby’s excellent service! Thank you for your trust in State Farm and my agency. "
Profile photo of Rita Anderson

Rita Anderson

October 24, 2024

5  out of  5
rating by Rita Anderson
"This agency has insured my 2 cars for the past 5 years and Homeowners insurance for the past 3 years. Everyone, including the owner will reach out and personally take care of any issue regarding the status of my insurance policies. I reached out to Isaac to make a few changes and he was professional, knowledgeable and took care of the issue."
We responded:
"Gary is a fabulous team member and we appreciate the kind words about our office. Thank you!"
Profile photo of Deana Turner

Deana Turner

October 24, 2024

5  out of  5
rating by Deana Turner
"Gabby was awesome!! I really appreciate her making sure my policy is up to date!"
We responded:
"We appreciate great customize you!! Thank you for taking the time to recognize Gabby’s hard work!!! "
Profile photo of Evette Talley

Evette Talley

October 24, 2024

5  out of  5
rating by Evette Talley
"Isaac was a great help with providing the info requested! Courteous and very prompt! Thanks again Isaac!"
We responded:
"Thank you, Evette for this glowing review of Isaac! He does an amazing job every day for our customers- so happy you agree. "
Profile photo of XShunico SenpaiX

XShunico SenpaiX

October 22, 2024

5  out of  5
rating by XShunico SenpaiX
"Recommended, isaac helped me with everything I needed, good management, friendly 10 out of 10"
We responded:
"Thank you so much! We all appreciate you taking the time to acknowledge or agency! "
Profile photo of Thomas Salmon

Thomas Salmon

October 16, 2024

5  out of  5
rating by Thomas Salmon
"I just realized today that my Billing address for my new Homeowner policy reflected my previous address and Issac was very helpful in updating my policy. Thank you!!!"
We responded:
"Mr. Salmon, thank you for taking the time to acknowledge Isaac’s great service. We appreciate 5-star customers like you! "
Profile photo of Lori Calvo

Lori Calvo

October 15, 2024

5  out of  5
rating by Lori Calvo
"Speedy and accurate service. Thank you!"
We responded:
"Thank you for this 5-star review! It means the world to us!! "
Profile photo of Milena Stankovic

Milena Stankovic

October 15, 2024

5  out of  5
rating by Milena Stankovic
"Isaac Sermeno was amazing, helped with everything I needed! Thank you Isaac"
We responded:
"Thank you, Milena! So happy you were pleased with Isaac’s 5-star service. We appreciate you!!"
Profile photo of Emily Nash

Emily Nash

October 15, 2024

5  out of  5
rating by Emily Nash
"Isaac helped me make a change to our homeowners policy. He was very patient and customer focused. Highly recommend."
We responded:
"What excellent adjectives to describe Isaac. He certainly is both, and provides that 5-star service every day! Thank you for taking the time to give him those well deserved kudos. "
Profile photo of Shatyara Mcpherson

Shatyara Mcpherson

October 12, 2024

5  out of  5
rating by Shatyara Mcpherson
"I've recently had the pleasure of experiencing the wonderful Gabby Costello she is extremely knowledgeable and a joy to speak with. Thank you again your service was top teir!!"
We responded:
"Thank you so much for taking time to acknowledge Gabby’s awesome customer service! We appreciate great customers like you and love to hear you are happy with my agency! "
Profile photo of Alicia Webb

Alicia Webb

October 11, 2024

5  out of  5
rating by Alicia Webb
"I had a very pleasant time speaking with Gabby Costello. She was very friendly and very knowledgeable! She made me feel like my questions were valid and helped put my mind at ease. Thank you!"
We responded:
"Thank you, Alicia! This is the exceptional service we are known for and so happy Gabby provided 5 star service! "
Profile photo of Jerri Costello

Jerri Costello

October 11, 2024

5  out of  5
rating by Jerri Costello
"I have now been a customer of the agency for several years now. Any time I have a question or need a policy change, I call in and chat with Gabby. She is always helpful and cheerful and shares important information to make sure I have all the coverage I need."
We responded:
"We know how life can be, so we will always be there for you! Thank you for taking the time to acknowledge our office!"